For Live-Collab.
Memberships and donations are processed by Stripe, not by Live-Collab directly. When you connect Stripe on your VIP setup page, supporters' payments go straight to Stripe, which deposits your funds to your linked bank account on its own payout schedule.
Live-Collab takes a 5% platform fee per payment; Stripe separately deducts its own processing fees before depositing the rest. You can see Stripe's current processing rates at stripe.com/pricing. Stripe also handles identity verification and any tax forms required in your country — Live-Collab never sees or stores your bank details.
Payout timing, minimums, and any holds on new accounts are set by Stripe, not by us. If a payout looks delayed or your account needs more information, check the status from your VIP setup page (Re-check status) or sign in directly at dashboard.stripe.com for the full detail.
Each creator defines their own membership tiers and perks on their VIP setup page — things like exclusive links, files, images, or access to a members-only chat channel. What's included is entirely up to the creator; Live-Collab doesn't set or guarantee tier contents.
Yes. Memberships are billed and managed through Stripe, so you can cancel at any time from your account's subscriptions page; you'll keep access through the end of the period you already paid for.
Donations are made directly to the creator and are not processed or held by Live-Collab. Refund requests should go to the creator; if you believe a charge was made in error or without authorization, you can also dispute it directly with Stripe or your card issuer.
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